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Head of Product

31 toukokuu 2021
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LINK Mobility Group AS is Europe’s leading provider within mobile communications, specializing in mobile messaging services and mobile solutions. The Group offers a wide range of scalable services and solutions across industries and sectors due to a growing demand for digital convergence between businesses and customers, platforms and users.

The Group is headquartered in Oslo, Norway. We are represented in 28 offices worldwide. We are listed publicly on the Oslo Stock Exchange.

At LINK Mobility we live by three core values that drive our business and people: United, Dedicated and Enthusiastic. We value diversity, cross-border collaboration and solving complex challenges in a high growth environment. Our people are knowledgeable, curious and agile team players who strive to consistently deliver the best mobile messaging solutions for our customers.

Position overview

As a customer focused and solution-oriented Head of Product, you will have an important role in all customer-oriented projects. Together with the team, you will ensure that the customers are offered innovative and value-added products while at the same time are guaranteed an incredible customer care and customer experience. You will be responsible for the commercial product offering; existing and upcoming. The position is based in Helsinki and reports to the Managing Director of Finland. As Head of Product, you will be a member of the local Management Team and Nordic Product Team.

Responsibilities:

  • Management of the local product portfolio with an ambition to offer our customers innovative and value-added products
  • Support local department in sales opportunities
  • Project manager for local customer-oriented projects to ensure the implementation of successful projects
  • Manage employee training and competency development for product portfolio
  • Ensure onboarding of Group products to local market, for LINK to effectively provide customer dialogue based on knowledge
  • Development of the local support and delivery department to ensure great customer care and customer experience
  • Local responsibility for GDPR related questions and matters
  • Product owner for all local products
  • Manage and maintain corporate compliance policies and procedures for local market

Your Experience:

  • 5 years of product management experience preferably from a software, IT, hi-tech industries
  • Working knowledge in CRM, contact center technologies, marketing automation solutions or similar

Your Qualifications:

  • Bachelor’s Degree in a related filed
  • Excellent in Finnish and English, verbal and written

Our Perfect Match:

  • Strong leadership capabilities
  • High energy, driven and a strong desire for success
  • Business-oriented with the ability to understand the value chain and business model of the customers
  • Excellent communication and interpersonal skills
  • Positive attitude, and ability to create enthusiasm and dedication among colleagues and customers
  • Passion for technology and how it can delight and benefit our customers
  • Proactive and innovative
  • Strong commercial and product instincts and the ability to prioritize and meet deadlines through challenging demands and complex environments
  • Interest and understanding within technology and updated on IT/Mobile trends as well as digital communications trends.
  • Solid understanding and knowledge within digital communication, customer needs and an interest in how LINK can solve future digital communication for different types of industries and use cases

Every employee is an important member of the LINK Family. We do not accept any discrimination, whether active or by means of passive support, whether based on ethnicity, national origin, religion, disability, gender, sexual orientation, marital or parental status, union membership, political views, age or any other characteristic that results in compromising the principle of equality. LINK Mobility regards diversity as a lever for profitability.

Apply by sending your resume and application ASAP

Questions about the position – contact Immo Salonen, immo.salonen@linkmobility.com

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